AM
Asante M

1 reviews | Active since Sept 2021

21 Jan 2025, 01:51

Poor service from Dotsure.

It is evident that dotsure wants to eat our money. This company is a ****. My sisters Renault Triber had a clash problem and needed to replaced a clashkit. When my sister called them so that they pay, they told her that clash is not covered. She told them that their consultant is that one that said that they started coming up with stories of providing with the recording of that day, they first sent the wrong ones and later came back and said they found it and the consultant was the one that said the clash is covered. Now they don’t want to pay and don’t even give feedback. My sister had to be the one calling and thats when thye said she must fill in a form. And now they don’t want to pay. Of you are considering dotsure, I wouldn’t advice you to.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply21 Jan 2025, 09:45
Official
Hi Asante, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za