DA
Daniel A
1 reviews | Active since Oct 2019
04 Feb 2022, 09:07
POOR SERVICE
Disgustingly Poor Service! One of their consultants came back to me and said they can't get hold of me. My phone has never been off and there was no notification that said anyone tried to call me. I sent two emails to Jason Lovell and I still haven't received any responses. After I receive my money back I am finding an alternative because at this stage anything would be better. I would even pay a bit more just to get peace of mind that at the end of the month I won't have to fight to get my own money back. Definitely the worst I have ever experienced from an insurance company!!! Sies!
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Replies (1)dotsure.co.za's replyOfficial
04 Feb 2022, 09:08Hi Daniel,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply04 Feb 2022, 09:08
Official
Hi Daniel,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
