SM
Sinazo M
1 reviews | Active since Feb 2022
02 Jun 2022, 11:16
Poor service
Am furious by the poor service received at dotsure when they incorrectly debited my account bridging POPIA. Still no feedback regarding why my account was dedited and still waiting for the mandate me giving them authorization . Taking this incident further reporting it to PASA and the Ombudsman.
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dotsure.co.za's replyOfficial
02 Jun 2022, 11:23Hi Sinazo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thanks, dotsure.co.za
dotsure.co.za's reply02 Jun 2022, 11:23
Official
Hi Sinazo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thanks, dotsure.co.za