MM
Mohammed M
1 reviews | Active since Aug 2019
09 Jun 2022, 20:40
Poor service dotsure (competition review)
My car insurance was trfd to dotsure in October 2021. I was paying a comm fee with the previous insurers which continued with dotsure. Despite several attempts to cancel the comm fee which was totally unjustified dotsure did nothing to continue my policy without the comm fee. Very disappointing
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dotsure.co.za's replyOfficial
09 Jun 2022, 20:59Hi Mohammed M, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply09 Jun 2022, 20:59
Official
Hi Mohammed M, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za