DJ
DEBBIE J
1 reviews | Active since Mar 2014
08 Sept 2021, 15:27
Poor Service
Good day
I hereby wish to file again a complaint against Dotsure. My vehicle is due for a Service. I spoke to a Consultant named Maureen. She advised I need to pay than claim back from the Ibsurance
I took the Warranty Cover for the mere reason to cover me not to reimburse me. It does not make any logical sense for someone to take out cover and then pay out of their pocket with money they dnt have to claim back from the insurance. Yhe whole transition from Hollard to Dotsure has been one unpleasant experience.
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Replies (1)dotsure.co.za's replyOfficial
08 Sept 2021, 16:14Hi Debbie,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply08 Sept 2021, 16:14
Official
Hi Debbie,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
