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Zonke M
1 reviews | Active since May 2022
30 Jun 2022, 12:06
Poor service
I have attempted numerous times to contact Dotsure to no avail. No one replies to emails and call centre agents cut calls while during the call. I need my policy cancelled ASAP as I no longer want to deal with such incompetence.
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Replies (2)
dotsure.co.za's replyOfficial
30 Jun 2022, 12:16Hi Zonke, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 Jun 2022, 12:16
Official
Hi Zonke, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Zonke M's updateReviewer Update
30 Jun 2022, 12:33Please contact me on ***.
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Zonke M's update30 Jun 2022, 12:33
Reviewer Update
Please contact me on ***.