Poor Service

I recently was contacted by a telemarketer, of which i was disappointed that they had all my personal contact number. I asked that this be removed off the system, but was told they only knew my name and number, and that they had none of my personal information. I then consented to an insurance agent to contact me for a car maintenance cover. The agent contacted me, and we discussed the terms and conditions of the policy. I was keen to sign up with Dotsure, however, the agent requested that we first go through some personal information. I did at this point in time indicate to him that i would only agreed to the policy once i have read the terms and conditions of the policy. To my surprise, they had all my personal information on their system, to which i was disappointed as they had already told me they don't. Furthermore, they required my banking details, of which i was not comfortable to provide. The agent indicated to me that this had to be provided. From a client perspective, this is not something people would generally want to provide at the onset, unless the policy conditions has been read and terms have been agreed to. He refused to provide me the policy terms and conditions, and then rudely ended the call. Very disappointing, as i would have thought there would have been away around this, but it was clear this agent failed to read the room.