JQ
John Q
1 reviews | Active since Aug 2021
31 Aug 2021, 16:04
Poor service and non response.
I was transferred from Regent/Hollard to this place prior exchange my vehicle was damaged in a parking lot logged claim with Hollard. Now they cancelled the claim and want to sent resubmit claim and to take it to one of there approved backyard Panelbeaters. I have been emailing this company without any response to date.
Can assure you once my claim has been settled will cancel. i would not recommend this company to my worst enemy. every month they take my premium but still no response or assistance to repair my vehicle.
i had been a client with Regent/Hollard since 2006 and my last claim was in 2010 for a windscreen.
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dotsure.co.za's replyOfficial
31 Aug 2021, 16:11Hi John,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply31 Aug 2021, 16:11
Official
Hi John,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za