POOR SERVICE!!!!!!

I had my accident on 21 February 2022 and today is 22 March 2022 and I still have not received my vehicle. I was just informed by William at A1 Panel Beaters that the DotSure ordered the incorrect door handle. I am without my car for OVER A MONTH!!!!! I then get told that they received the information from A1 Panel Beaters about the incorrect door handle but they cannot give me an time frame as to when the handle will arrive. THIS IS HORRIBLE SERVICE!!!!!! I mean I am out of pocket because of travelling expenses. I spoke to DAVID at 15:23 from DotSure who apparently arranged for the handle to be sent he said he would contact the supplier to find out when the part will be arriving and get back to me in 5 minutes. It is 15:40 now and still nothing. CAN SOMEONE TELL ME WHEN I WILL GET MY CAR BACK???????? What Mickey Mouse operation are you people running over there???????