Poor service

I am compelled to express my disappointment and frustration with the subpar service I received from Dotsure. Unfortunately, my experience with their claims process was nothing short of disastrous.

After being instructed to hire a service provider to assess the damage to my property, I incurred the upfront costs. The provider's estimate only covered the labour costs, excluding the cost of purchasing the garage door. Despite submitting a quotation from the hardware supplier as requested, my claim was finalized without a comprehensive consultation. Regrettably, the claim administrator, Barbie, displayed unprofessional behavior throughout our interactions.

In light of this experience, I am forced to question Dotsure's integrity and would not recommend their services to others. Their claims process appears to be flawed, and their customer service falls short of expectations.