AB
Angelique B

1 reviews | Active since Jul 2021

31 Aug 2021, 13:04

Poor service

Staff are adding additional stuff without your permission and small things are excluded and you only realize it when you go through your welcoming documents.

This is day to having the policy and not happy and I haven't even claimed yet!

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply31 Aug 2021, 13:10
Official
Hi Angelique,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za