Poor service
It is impossible to speak to an agent, yet cancellations need to be done telephonically. No one phones back. Just tickets emailed by no response address. Online login does not work. Online chat can't help. The receptionist yesterday promised someone will phone you now.... Still waiting
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dotsure.co.za's replyOfficial
11 Nov 2022, 11:34Hi Annelene, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply11 Nov 2022, 11:34
Official
Hi Annelene, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za