SM
Siphiwe M
1 reviews | Active since Feb 2020
06 Dec 2023, 07:44
POOR SERVICE
I have been waiting for an update on my claim for 3 weeks now, no one is calling to update me or anything and when I call I'm told my claim is still with the validation team and it's been with the for 3 weeks.
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dotsure.co.za's replyOfficial
06 Dec 2023, 07:45Hi Siphiwe, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply06 Dec 2023, 07:45
Official
Hi Siphiwe, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za