FN
Fuba N
1 reviews | Active since Dec 2022
20 Dec 2022, 14:05
Poor service
I made a claim after I had an accident early December with Dotsure and they requested that I send them pictures of which I did. They have been requesting the same thing several times, now they sent me a letter informing me that they have canceled the claim without even assisting me with the claim.
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dotsure.co.za's replyOfficial
20 Dec 2022, 17:32Hi Fuba, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply20 Dec 2022, 17:32
Official
Hi Fuba, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za