ZN
Zamo N

1 reviews | Active since Oct 2022

25 Oct 2022, 08:05

Poor service

23 DAYS later still no positive services from you guys. A call is just to tick the box that you contacted me but saying nothing useful. The service is trash, even the rep assigned to handle my claim doesn't know what he is doing, can't answer any of my questions.

I don't want to deal with him again..

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply25 Oct 2022, 08:35
Official
Hi Zamo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za