NS
Nic S
1 reviews | Active since Aug 2023
27 May 2025, 18:01
Poor poor poor customer service!
Paid R50k for my dogs knee op. Got R13k back from Dotsure. Not even a phone call to explain. Epic customer service! And this has now happened twice...
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dotsure.co.za's replyOfficial
28 May 2025, 08:49Hi Nic, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply28 May 2025, 08:49
Official
Hi Nic, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za