MGdC
Michelle Gazet du Chattelier
1 reviews | Active since Feb 2024
13 May 2026, 09:56
POOR, NON-EXISTENT SERVICE - CAN'T SUBMIT A CLAIM
Terrible!!! I want to submit my first claim, but the system won't allow it. I called the number to try get some help and then get cut off before even being helped. Pathetic service! Want to find another provider that actually works.
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Replies (1)
dotsure.co.za's replyOfficial
13 May 2026, 10:23Hi Michelle,
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We're having trouble identifying your policy details with the information provided on your Hellopeter profile. Is the policy under your name and contact info?
Another reason might be that you've worked through a partner.
Do you mind please sending a private comment with the policy details and we'll assist you as soon as received.
Alternatively, you can email us with your policy details and issue.
Kind Regards,
The dotsure.co.za team
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We're having trouble identifying your policy details with the information provided on your Hellopeter profile. Is the policy under your name and contact info?
Another reason might be that you've worked through a partner.
Do you mind please sending a private comment with the policy details and we'll assist you as soon as received.
Alternatively, you can email us with your policy details and issue.
Kind Regards,
The dotsure.co.za team
dotsure.co.za's reply13 May 2026, 10:23
Official
Hi Michelle,
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We're having trouble identifying your policy details with the information provided on your Hellopeter profile. Is the policy under your name and contact info?
Another reason might be that you've worked through a partner.
Do you mind please sending a private comment with the policy details and we'll assist you as soon as received.
Alternatively, you can email us with your policy details and issue.
Kind Regards,
The dotsure.co.za team
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We're having trouble identifying your policy details with the information provided on your Hellopeter profile. Is the policy under your name and contact info?
Another reason might be that you've worked through a partner.
Do you mind please sending a private comment with the policy details and we'll assist you as soon as received.
Alternatively, you can email us with your policy details and issue.
Kind Regards,
The dotsure.co.za team