RV
Rayden V
1 reviews | Active since Dec 2021
14 Feb 2023, 10:27
Poor inconsistent
I have a motor warranty policy with Dotsure that includes a car service benefit
I had a query with the inconsistency of the claim and claim procedure, after confirmation of the claim by one of the consultants. Numerous emails have just been ignored, escalation to superiors has also been ignored.
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dotsure.co.za's replyOfficial
14 Feb 2023, 10:53Hi Rayden, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
Best regards,
dotsure.co.za's reply14 Feb 2023, 10:53
Official
Hi Rayden, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
Best regards,