Poor Dotsure Service

Signing up was good enough. It was after that that the poor service started. Staff not reading information in mails leading to them logging the incorrect information from three emails! Debited me when they should not have. They asked for proof of debit after. It was supp****, no response. Needed to contact them again for a refund. Have to wait another week for my funds to be returned due to them not reading their mails. I can't imagine what it would be like if I had to claim. I have canceled my policy with Dotsure.