DH
Desmond H
1 reviews | Active since Jan 2024
29 Jan 2024, 14:37
Poor Dotsure service
They rejected a turbo warranty claim that I logged against them..I drive a 2017 Ford Everest 2.2 xlt...I have been a Dotsure client for nearly two years..without any claims...The turbo boost pipe cracked.damaging the turbocharger.and this was the reason given for..because the pipe is not coveted.. as per their policy
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dotsure.co.za's replyOfficial
29 Jan 2024, 14:39Hi Desmond, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply29 Jan 2024, 14:39
Official
Hi Desmond, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za