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Lucas M
1 reviews | Active since Sept 2023
18 Sept 2023, 15:20
Poor customer service from dotsure
Their service is very poor since last ive been promised a call back until to date im still waiting. Their full of empty promises wouldn't recommend it to anyone rather go elsewhere for insurance
Helpful (0)
Replies (3)0
Replies (3)
dotsure.co.za's replyOfficial
18 Sept 2023, 15:24Hi Lucas, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologize for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply18 Sept 2023, 15:24
Official
Hi Lucas, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologize for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Lucas M's updateReviewer Update
18 Sept 2023, 16:06They called but said the same thing as last week but they don't do follow up
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Lucas M's update18 Sept 2023, 16:06
Reviewer Update
They called but said the same thing as last week but they don't do follow up
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Lucas M's updateReviewer Update
18 Sept 2023, 17:47I spoke to their agent about an hour n half ago and they promised to call me after an hour im still waiting which i know they wont phone me😡😡😡😡😡😡
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Lucas M's update18 Sept 2023, 17:47
Reviewer Update
I spoke to their agent about an hour n half ago and they promised to call me after an hour im still waiting which i know they wont phone me😡😡😡😡😡😡