WD
Walter D
1 reviews | Active since Jan 2023
06 Mar 2023, 06:33
Poor customer service experience and communication
There is no communication from Dotsure to me in contract about excess payment for accident to vehicle in first 6 months of signing up contract
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dotsure.co.za's replyOfficial
06 Mar 2023, 10:47Hi Walter, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply06 Mar 2023, 10:47
Official
Hi Walter, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za