EK
Ernest K
1 reviews | Active since Feb 2016
24 Jun 2023, 18:20
Poor Customer Service
I logged a complaint with Dot.sure its almost a month am being send pillar to post. Noone willing to assist and resolve my query.
Helpful (0)
Replies (3)0
Replies (3)
dotsure.co.za's replyOfficial
25 Jun 2023, 17:30Hi Ernest, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 Jun 2023, 17:30
Official
Hi Ernest, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
EK
Ernest K's updateReviewer Update
29 Jun 2023, 22:10Iam still waiting to be contactrd noone has contacted me as promised
EK
Ernest K's update29 Jun 2023, 22:10
Reviewer Update
Iam still waiting to be contactrd noone has contacted me as promised
EK
Ernest K's updateReviewer Update
02 Jul 2023, 20:10AM GETTING ****ED OFF NOW AND IAM GOING TO LOOSE MY MIND IF THIS IS NOT RESOLVED SOON.
EK
Ernest K's update02 Jul 2023, 20:10
Reviewer Update
AM GETTING ****ED OFF NOW AND IAM GOING TO LOOSE MY MIND IF THIS IS NOT RESOLVED SOON.