ZG
Zukiswa G
1 reviews | Active since Jun 2018
08 Jul 2021, 11:51
Poor Customer Service
I submitted claim last week Friday, still waiting for the claim handler to call me. Every time I call to speak with her, I am told she's busy but message will be passed to her. Till today no phone call from her,
I am so disappointed with Dotsure's service, can someone please make contact with me I have left my contact details
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Replies (1)
dotsure.co.za's replyOfficial
08 Jul 2021, 13:40Hi Zukiswa,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply08 Jul 2021, 13:40
Official
Hi Zukiswa,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za