bS
banele S

1 reviews | Active since Jan 2019

22 May 2023, 11:44

Poor communicators

I have been trying to get a hold of dotsures customer service for the past 5 days. when i call their number its non existent . i sent an email 5 days ago with no reply. i just need a confirmation letter . they are just AWOL

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply22 May 2023, 12:06
Official
Hi Banele, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
bS
banele S's update22 May 2023, 17:52
Reviewer Update
Got a call today thank you for getting back to me . I Got the Documents and they sent contact details .