RM
Rofhiwa M
1 reviews | Active since Apr 2022
20 May 2022, 09:55
Poor communication on the claim
I had an accident 16 January 2022, my car was a write off but am still getting a debit order on my account I have make call about that and also sent multiple emails but nothing is changing
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dotsure.co.za's replyOfficial
23 May 2022, 14:16Hi Rofhiwa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply23 May 2022, 14:16
Official
Hi Rofhiwa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za