AN
Auriol N

1 reviews | Active since Jul 2024

11 Jul 2024, 12:20

Poor

Submitted a claim 2weeks ago. Still awaiting 1claim to be processed. Poor communication,no feedback, calls not returned. Service absolutely disappointing... need good service..not daily apologies

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply11 Jul 2024, 13:09
Official
Hi Auriol, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za