1 reviews | Active since Jun 2017

09 Nov 2018, 10:55

Poor

They deduct monthly premium twice.

0
Replies (3)
dotsure.co.za
dotsure.co.za's reply09 Nov 2018, 11:19
Official
Dear Leandra

Thank you for contacting us.

We have referred this to the relevant department and a consultant will contact you shortly.

Regards

Dotsure Resolutions Team
's update09 Nov 2018, 13:44
Reviewer Update
This are disgusting because until now NO ONE PHONED ME
dotsure.co.za
dotsure.co.za's reply26 Nov 2018, 15:20
Official
Dear Leandra 

Upon receipt of your complaint an investigation was conducted where we established that the amounts debited from your account were that of your comprehensive cover premium and two policy extensions which provides additional benefits. 
We confirm that the policy extensions has been cancelled and a premium refund was generated in your favour. We apologise for the inconvenienced caused.
We trust you find the above in order.  Regards

Dotsure Resolutions Team