MM
MAROPENG M
1 reviews | Active since Nov 2024
07 Apr 2026, 11:46
Policy canceled by my account debited
I took a policy with dotsure and later on (3 days) I send them an email to cancel my policy with them and on of their consultant called me to confirm the email. Yet they continued to debit my account. Now I'm trying to call them to refund the money, unfortunately no one is answering my calls. I'm sick and tired of this company.
Helpful (0)
Replies (6)0
Replies (6)
dotsure.co.za's replyOfficial
07 Apr 2026, 11:49Hi Maropeng,
Thank you so much for getting in touch with us. Your feedback helps us improve.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
Thank you so much for getting in touch with us. Your feedback helps us improve.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
dotsure.co.za's reply07 Apr 2026, 11:49
Official
Hi Maropeng,
Thank you so much for getting in touch with us. Your feedback helps us improve.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
Thank you so much for getting in touch with us. Your feedback helps us improve.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
MM
MAROPENG M's updateReviewer Update
07 Apr 2026, 11:52After your investigation please refund my account please
MM
MAROPENG M's update07 Apr 2026, 11:52
Reviewer Update
After your investigation please refund my account please
dotsure.co.za's replyOfficial
07 Apr 2026, 11:59Hi Maropeng,
We have referred this to the relevant department, and they should contact you shortly.
The dotsure.co.za team
We have referred this to the relevant department, and they should contact you shortly.
The dotsure.co.za team
dotsure.co.za's reply07 Apr 2026, 11:59
Official
Hi Maropeng,
We have referred this to the relevant department, and they should contact you shortly.
The dotsure.co.za team
We have referred this to the relevant department, and they should contact you shortly.
The dotsure.co.za team
dotsure.co.za's replyOfficial
07 Apr 2026, 12:46Hi Maropeng,
The team informed us that they have reached you. We hope that you're satisfied with the service we provided today.
The dotsure.co.za team
The team informed us that they have reached you. We hope that you're satisfied with the service we provided today.
The dotsure.co.za team
dotsure.co.za's reply07 Apr 2026, 12:46
Official
Hi Maropeng,
The team informed us that they have reached you. We hope that you're satisfied with the service we provided today.
The dotsure.co.za team
The team informed us that they have reached you. We hope that you're satisfied with the service we provided today.
The dotsure.co.za team
MM
MAROPENG M's updateReviewer Update
07 Apr 2026, 13:20I'll come here once the money is in my account for feedback.
MM
MAROPENG M's update07 Apr 2026, 13:20
Reviewer Update
I'll come here once the money is in my account for feedback.
dotsure.co.za's replyOfficial
07 Apr 2026, 14:21Thank you, much appreciated.
The dotsure.co.za team
The dotsure.co.za team
dotsure.co.za's reply07 Apr 2026, 14:21
Official
Thank you, much appreciated.
The dotsure.co.za team
The dotsure.co.za team