RS
Riette S

1 reviews | Active since Apr 2012

01 Jun 2021, 09:24

Pleasure to deal with them

I've had my yorkie and my insurance for about a month when i had to claim the 1st time. Claim went smoothly and then i had to submit another claim. Yorkies are not for sissies.... I've expected issues, and was surprised when none came. I've never had the pleasure to deal with such a hassle free insurance company ever. The 2nd claim was an email with the claim form, the vet bill and an explanation of what happened. I was paid without one question asked. I will never go to another company ever. What an absolute pleasure to work with these people. Penny has been accident free for a while now and I hope it stays that way!!!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply01 Jun 2021, 13:13
Official
Hi Riette, 

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family