JL
Jordan L
1 reviews | Active since May 2016
17 Aug 2023, 11:04
Please change communication preference to email only
I requested my policy be cancelled but i havent revieved my calleation letter as of yet, i think you guys have been calling me about that but i dont understand why i cant just be emailed? Please stop calling me- I understand that it's about my policy cancellation but I can't afford to take calls of that nature at work. I work in Healthcare where I need to answer calls incase they pertain to work andnit gets very frustrating having my cell ring everyday more than once a day and seeing truecaller showing Dotsure is calling. Please liase with me via email and I will respond as soon as I can.
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Replies (1)dotsure.co.za's replyOfficial
17 Aug 2023, 11:44Hi Jordan, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply17 Aug 2023, 11:44
Official
Hi Jordan, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
