mR
mulavhelesi R
1 reviews | Active since Jan 2017
13 Apr 2023, 13:00
Please advise on Dotsure Policy Premium pro-rata refund urgently
I am still awaiting the refund to the client M Ravele , ID Number ***, so far no funds have entered , this is for Dotsure policy that deducted and was not supposed to deduct
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dotsure.co.za's replyOfficial
13 Apr 2023, 13:16Hi Mulavhelesi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply13 Apr 2023, 13:16
Official
Hi Mulavhelesi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za