DS
Deon S

1 reviews | Active since Dec 2022

08 Dec 2022, 17:27

Petclaims Dotsure

I submitted a claim on my pet insurance policy and was very satisfied with how smoothly the process worked.

There are clear instructions on how the process works.

I lodged the claim via the web portal and received a phone call from the assigned claim handler (Sibahle) less than 24 hours later.

She was friendly and professional and informed me of the outcome of the claim there and then.

Money was in the bank the same day.

The service is superb and I would recommend dotsure anytime.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply08 Dec 2022, 20:54
Official
Hi Deon, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with the team as well. ;-) The dotsure.co.za family