BE
Bianca E
1 reviews | Active since May 2018
11 Jan 2022, 09:43
Pet insurance - fast, friendly, professional
I have pet insurance with dotsure. I submitted a claim late afternoon, and by 09:30 the following morning the claim was processed. I received both an email and a phone call to confirm this, with a clear explanation of the amount paid out (i.e. claimed minus excess). Very friendly and professional communication from Stacey Lee. Great experience - thanks dotsure!
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dotsure.co.za's replyOfficial
11 Jan 2022, 10:33Hi Bianca,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Stacey the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Stacey the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply11 Jan 2022, 10:33
Official
Hi Bianca,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Stacey the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Stacey the team as well. ;-)
The dotsure.co.za family