FC
Fallon C
1 reviews | Active since Dec 2019
03 May 2024, 13:58
Pet Insurance - cheating clients!!
Dotsure pet insurance is a ****. 2 months ago they gave excuses not pay my dog's claims, i let it slide because my dog was sick. Now they have debited my bank account more than my premium, without explanation. Why are you cheating clients like this???? I want my money back!!!!
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Replies (2)
dotsure.co.za's replyOfficial
03 May 2024, 14:01Hi Fallon Carrington, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply03 May 2024, 14:01
Official
Hi Fallon Carrington, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
FC
Fallon C's updateReviewer Update
04 May 2024, 13:47Just to let you know, none of your representatives have contacted me to address my issue!
FC
Fallon C's update04 May 2024, 13:47
Reviewer Update
Just to let you know, none of your representatives have contacted me to address my issue!