BR
Bronwyn R

1 reviews | Active since Mar 2021

26 Jun 2022, 20:05

Pet insurance

I’ve had such a lovely experience since even before I joined to have my dog Scout, insured. I was put in contact with Nicolene Oosthuizen, a service representative of Dotsure about a year ago when I was still looking at all the options. She called me and asked me all the necessary questions about Scout and had all the answers for my questions (very knowledgeable indeed!) She definitely made the decision to join Dotsure very easy and she was just as excited as we were about our soon to be adopted rescue pup! She made it even easier by telling me that Dotsure would donate to the rescue that we adopted Scout from and I really think that was the sweetest touch. Because we adopted a rescue I also got 3 months free pet insurance! And to end off the entire fantastic experience, Nicolene and I ended up emailing each other pictures of our dogs! I couldn’t be happier about the whole experience and I’m happy to be a paying customer :)

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply26 Jun 2022, 20:14
Official
Hi Bronwyn, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Nicolene as well. ;-) The dotsure.co.za family