KJ
Kenneth J

1 reviews | Active since Oct 2022

06 Oct 2022, 09:09

Pet Insurance

It was a pleasure to request a quote from Jaen Boschoff. It is usual for online sales consultants to call prospective clients on the phone but in this case I was not able to communicate via phone and requested that I receive all communications via email. Obligingly Dotsure accommodated my request and Jaen was able to answer my questions or queries all on email until I was happy to call in and ask for her to call me to conclude the policy. I hate talking to tele sale consultants and make it my duty to mark Spam on all tele sale calls but when a consultant like Jaen Boschoff from Dotsure can make that exception to communicate with a client via their mode of communication then better results will follow. 5👍👍👍👍👍s up to Jaen Boschoff from Dotsure.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply06 Oct 2022, 09:36
Official
Hi Kenneth, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Jaen as well. ;-) The dotsure.co.za family