DC
Denzil C

1 reviews | Active since Aug 2017

20 Feb 2018, 18:42

Patient and Great Service

Over the past weekend, I contacted Dotsure.co.za via Hippo for a quotation. Yesterday (Monday) their call centre tried contacting me the whole day, but due to the nature of my work, I could not take their call. Persistence by the call centre agent, Wernadt, paid off after a few emails today (Tuesday). He explained the entire policy to me and the benefits in a calm professional manner (unlike other call centre agents that speed through T's & C's to get to the next sale).

I can undoubtedly say I am satisfied with the entire process of taking out a policy with Dotsure.co.za and I really look forward to doing business with them in the future.

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Replies (2)
dotsure.co.za
dotsure.co.za's reply22 Feb 2018, 09:28
Official

It’s lovely to hear about your positive experience with Dotsure and that Wernardt made you feel at home with us. We’ll definitely be giving Wernardat the recognition that HE deserves.

Warm regards

The Dotsure Team

dotsure.co.za
dotsure.co.za's reply22 Feb 2018, 09:28
Official

It’s lovely to hear about your positive experience with Dotsure and that Wernardt made you feel at home with us. We’ll definitely be giving Wernardat the recognition that HE deserves.

Warm regards

The Dotsure Team