Pathetic Service from Dotsure Staff

From my lastv2 reviews I got the same response..Thanks gor bringing this to our attention...one of our experienced staff will get back to you...up till now no one has...I can't do their work for them...they need to get qualified staff.The sad part is Dotsure.co.za seems to not be bothered about this complaint or dispute... Lisa Cartens was the ladynwho has thus far handled 2 complaints...all she says is sorry it will neva happen again and it did...Nit sure if this is a RACE thing...im Indian and taken for granted...lelanie cliams agent who i think is useless...Anel Oosthuisen calls me on the 18th June after the long weekend to ask for my bank details when the incident happened on the 14th june 2024...LUNGA on the emergency side 011 790 should have a recording of my call...Dotsure do your job right that's what u get paid for from customers like us.