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Rajbia B
1 reviews | Active since Jun 2023
31 Jul 2024, 09:26
Pathetic service from Dotsure insurance
Good morning...I'm still waiting for Samantha Daniel's to get back to me...she contacted me on the 10th July...then sent me report on things I already know...then 18th July...with things she assume ...I have my policy documents in front.in me at all times...the pathetic services from dotsure is all round....as per my.last contact with hello Peter...dotsure rep****...what someone will be in touch that's from 18th July...up to date 31 July no response....I will not pay a cent towards my premium for the new month as this dispute goes back to the 14th June 2024....how long does it take to resolve thus issue with DOTSURE. CO.ZA.
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dotsure.co.za's replyOfficial
31 Jul 2024, 13:42Hi Rahbia, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply31 Jul 2024, 13:42
Official
Hi Rahbia, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Rajbia B's updateReviewer Update
31 Jul 2024, 14:59Well this us the same response I got from Dotsure on the 18th July 2024..No one from the relevant department has call me up to date.
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Rajbia B's update31 Jul 2024, 14:59
Reviewer Update
Well this us the same response I got from Dotsure on the 18th July 2024..No one from the relevant department has call me up to date.