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lucelle.johnson lucelle.johnson
1 reviews | Active since Jan 2017
12 Dec 2019, 10:23
Pathetic Service
Waiting two days for someone/anyone to provide feedback regarding my claim. When I call all I get told is your claim is being finalized. Nobody can tell me how long finalization takes as well as the process to finalize. I have requested several times to be updated and was told I will be contacted, to date no contact has been made.
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Replies (1)
dotsure.co.za's replyOfficial
12 Dec 2019, 10:42Hi Eloise
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za
dotsure.co.za's reply12 Dec 2019, 10:42
Official
Hi Eloise
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za