pR
precious R

1 reviews | Active since Oct 2015

11 Oct 2022, 11:06

Pathetic service

I am not happy with the service I am receiving from Dotsure,it is very pathetic and led my name into creditworx now for they are incompetency.When I took the insurance with them he had an agreement that they will pay for my tracker unit mind do till this day it is not paid and Necstar handed over my account to creditworx why I don’t know but I am paying the insurance every month and tracker included.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply11 Oct 2022, 11:38
Official
Hi Precious, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za