BW
Brian W
1 reviews | Active since Jan 2026
27 Jan 2026, 11:53
Pathetic Service
Very bad roadside assistance, waiting over 1hr 30 minutes for assistance. Consultant not really care about your well being and safety just 15 minutes, 13 min,then the traffic is problem. You cannot wait from 0915 till 1110 for a assistance. Pathetic service ,dotsure and sub agent AA. Think very carefully when taking out ,find out the truth before hand. Utterly disgusted and disappointed
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dotsure.co.za's replyOfficial
27 Jan 2026, 15:16Hi Brian,
We’re truly sorry to hear about your experience. This is definitely not the experience we would like to leave you with.
We’ve forwarded this matter to the correct department, and one of our team members will be in touch to follow up and investigate further.
The dotsure.co.za team
We’re truly sorry to hear about your experience. This is definitely not the experience we would like to leave you with.
We’ve forwarded this matter to the correct department, and one of our team members will be in touch to follow up and investigate further.
The dotsure.co.za team
dotsure.co.za's reply27 Jan 2026, 15:16
Official
Hi Brian,
We’re truly sorry to hear about your experience. This is definitely not the experience we would like to leave you with.
We’ve forwarded this matter to the correct department, and one of our team members will be in touch to follow up and investigate further.
The dotsure.co.za team
We’re truly sorry to hear about your experience. This is definitely not the experience we would like to leave you with.
We’ve forwarded this matter to the correct department, and one of our team members will be in touch to follow up and investigate further.
The dotsure.co.za team