HB
Hanli B
1 reviews | Active since Mar 2012
30 Aug 2021, 10:43
Pathetic runaround!
My husband had an accident 25 days ago. He submitted a claim 24 days ago and it has been the most pathetic service ever. They keep losing the documentation, keep referring it to other staff and just keep sending him on a wild goose chase. This is the WORST service we have ever experienced! It's beyond pathetic. Do not use them!!
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dotsure.co.za's replyOfficial
30 Aug 2021, 11:59Hi Hanli,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Please send us your policy details so we can further investigate.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Please send us your policy details so we can further investigate.
Thanks, dotsure.co.za
dotsure.co.za's reply30 Aug 2021, 11:59
Official
Hi Hanli,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Please send us your policy details so we can further investigate.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Please send us your policy details so we can further investigate.
Thanks, dotsure.co.za