DM
Dane M
1 reviews | Active since Sept 2020
13 May 2025, 08:49
PATHETIC INSURANCE FOR EXOTIC ANIMALS!
Gives me great pleasure to write this review. These people think that owners of EXOTICS ARE STUPID. I had fork out R4000 on sterilization for my rabbit expecting to be reimbursed and I'm on their most PREMIUM exotic plan and the cost of sterilization is NOT covered. Yet, the damn cats and dogs plans are far cheaper probably at half the cost of the exotics and their sterilizations are covered. You people are pathetic, the moment another company offers a better deal for exotics you best believe you will lose a ton of business! and I'm waiting for the day that happens. Would NOT RECOMMEND DOTSURE for EXOTIC ANIMALS!!
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dotsure.co.za's replyOfficial
13 May 2025, 10:47Hi Dane, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply13 May 2025, 10:47
Official
Hi Dane, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za