PATHETIC DOTSURE.CO.ZA

PATHETIC INSURANCE COMPANY THIS IS !!! ALL ***** WORK HERE AND SERVICE IS NON EXISTANT.. I was involved in an accident on teh 28th May 2021 and was happy in the knowledge that I had insurance that covered me for this stressful incident in anyones life.. I called My "Family" insurance for advise as to how i can be helped with my stressful incident, where might I add that I could have died from!!!! that is where all teh drama started.. yoh i cannot belive just how shady this insuramce company can be!!!! I thiught that i had vehicle hire cover, of which i was informed that I dont because I did not take out the "Platinum " Benefit, which was NEVER offered to me.. Therafter I was told by a ZUKISANI that my access will be R4000.00 only, of which i confirmed TWICE.. WHen it is time to pay out the claim, ZUkisani and this theieving company DOTSURE say that my excess is now R12000!!! additinal accesses apply of which Zukisani said that my access is only R4000.00!!!!! Then I speak to a Buyiswa , apparently a manager who is trained to make clients feel like idiots, I asked her for the recording , oh what a mistake as they say they can provide me with the recording of which it is the worng recoding an dnow I nee dto wait for some time more!!! It has been 12 days sinve the accident!!! HOW do I get to work and back without a vehicle?????? NOw Buyiseka says that I cannot speak to a senior manager or even the director... Are they Jesus or maybe the president of the USA that I cannot speak to them!!!

WHAT A DREADFUL INSURANCE COMPANY THIS IS.. ALL THEY WANT IS YOUR MONEY AND THEY FIND EVERY EXCUSE NOT TO PAY AND TO MAKE THEIR CLIENTS FEEL LIKE IDIOTS!!!!!!!!