LF
Leigh F
1 reviews | Active since Jul 2020
28 Mar 2023, 09:20
Pathetic !!!
Rating this a one star is even too much. Pathetic company to be honest. Have my pug on this for over a year on the highest plan. Want her to be closed and was just told they will only cover R500 of this procedure that has to be done. I would not suggest anyone go with this company because they quick to take this money but always an excuse as to why something is not cover. Any other medical aids that does not have this for my fur baby? And bear in mind I never made a claim at all while she has been on dotsure!!! Waste of money!!!!
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Replies (1)dotsure.co.za's replyOfficial
28 Mar 2023, 12:51Hi Leigh , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply28 Mar 2023, 12:51
Official
Hi Leigh , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
