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precious R

1 reviews | Active since Oct 2015

06 Feb 2023, 10:28

Pathetic

It is clear days are not enough but it takes them months to resolve queries and the kind of customer service?

0
Replies (3)
dotsure.co.za
dotsure.co.za's reply06 Feb 2023, 10:36
Official
Hi Precious, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
pR
precious R's update08 Feb 2023, 08:45
Reviewer Update
I regret the day I joined this insurance, ****** of days who will call and lie. I received 100 calls from them but no solution all of them they will say they will revert back as they are investigating till this day. You all are pathetic ********. I hope you individuals find peace in not assisting customers and I curse you all.
pR
precious R's update08 Feb 2023, 08:46
Reviewer Update
Next time when you decide to call me,call me with feedback and stop wasting my time.