1 reviews | Active since Oct 2014
Outstanding Service from Troy Stoffels at Dotsure!
Last week, I was casually browsing the Dotsure website to compare pet insurance quotes, hoping to see if a switch would bring me any significant savings. At first glance, it seemed like the cost difference wasn’t substantial enough to justify a move — but then Troy Stoffels stepped in.
Troy called me twice while I was in a meeting, and even though I couldn’t take the call immediately, he didn’t give up. When we finally connected, I was completely blown away by his professionalism, warmth, and deep knowledge — not just of Dotsure’s products, but also how they stack up against their competitors.
He clearly outlined the advantages I would gain by moving to Dotsure, and for the first time, I truly understood the value beyond the price tag. It wasn’t a hard sell — it was simply excellent service, backed by facts, care, and genuine customer focus.
Thanks to Troy, I didn’t just switch providers — I did so confidently. I signed up immediately and submitted notice to my previous insurer the same day.
Dotsure, you’ve got a gem in Troy. He’s the reason I’m now a proud new customer.
