EH
Esther H

1 reviews | Active since Feb 2013

04 Nov 2021, 19:17

Outstanding service!

Within 12 hours of registering my claim online, Chante Du Plooy called me to confirm that my claim was registered and that within 5 minutes I would receive an email with the claim breakdown. She was spot on! Friendly, professional, and efficient are adjectives that do not begin to describe Chante. Instead of the 2-3 working days turnaround time for payout, I received it the next day (which happen to be a Saturday). Dotsure Pet Insurance is highly recommended! Thank you, Chante! Thank you Dotsure!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply05 Nov 2021, 08:42
Official
Hi Esther,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family